Helpful tips

After reading the detailed instructions carefully - if your burner stone still will not light - here are some helpful tips:

* The perfume oil in your lamp may not yet have travelled up and soaked your stone completely. Put the small snuffcap back on and wait for at least 20 minutes.

* You might have forgotten to put the small snuffcap back on in between úses and the alcohol has evaporated from your stone and it has become "over-saturated" with oil build up. Try to hold a lighter flame to the stone for as long as it takes to have the burner "take" to the flame. It should light when the oil build-up has evaporated.

* If your stone has been exposed to humid air while not in use, the alcohol in your stone might have absorbed water from the surrounding air. Then it will not light. Pull out the stone and wick assembly from your lamp and let it dry out completely in a warm and dry place over night. Then put the stone and wick assembly back in to the lamp and repeat the 20 minute soaking with the small snuffcap on. Then light.

* After prolonged use your stone might be all used up. Normally it is recommended you change your stone and wick assembly every 250 lightings or app. once a year. With time the catalytic metals in the stone get used up or too much deposit has been built up. Then it is time to change the stone and wick assembly.


*** ALWAYS make sure to keep the small snuffcap on your Dofta(R) lamp when not in use.

*** You might want to keep extra stone and wick assembly(never pull them apart) soaked in "Neutral" in a plastic container with a tight fitting lid. This enables you to always have a burner and wick ready for use without having to wait 20 minutes; as when refilling and starting an empty lamp or wanting to change fragrance. Soaking in "Neutral" can also help stubborn stones cooperate again.

*** Alwasy wipe off your lamp thoroughly when changing stones/wicks/fragrance or after emptying/refilling any oils in your lamp. The alcohol in the fuel will cause irreversible stains on painted/finished surfaces.